Service learning paper Assignment Example | Topics and Well Written Essays - 750 words

Health and sefteay Essay Example | Topics and Well Written Essays - 4500 words

Wellbeing and sefteay - Essay Example 2. Declining Balance Depreciation Method. This is a quickened devaluation strategy that figures double the estimation of the benefit each year as a cost when contrasted with the straight-line technique. The strategy is exact when the advantage is relied upon to create enormous incomes in its initial life. The book esteem utilized in this strategy toward the start of the devaluation year is the first expense of the benefit while later in the year it is proportionate to the first cost less the collected deterioration. 3. Whole of the Years Digits (SYD) Method. This is likewise a quickened strategy for ascertaining the devaluation of an advantage. It includes summarizing the normal existence of the advantage for each continuous deteriorating year. For n years, the equation would be SYD = (n + 1)/2. The devaluation is then determined by increasing the all out depreciable measure of valuable existence of the advantage by the staying helpful life isolated by the SYD. The straight-line strategy is not quite the same as the other two strategies in that the measure of the finding for devaluation is comparative for every time of the life of the advantage. This guarantees the strategy forestalls predisposition in circumstances in which the devaluation design or the financial advantages of the benefit are hard to assess. Henceforth it is most appropriate where the valuable existence of the advantage is long and when the monetary advantages of the benefit are hard to gauge. The declining balance deterioration strategy is likewise alluded to as twofold declining balance rate and it shifts from different techniques in that it takes into account bigger measures of devaluation during the early existence of the advantage when contrasted with later. It is most relevant when the benefit is required to create a more noteworthy pay during its initial helpful life. The Sum of the Years Digits (SYD) Method is not quite the same as the other two strategies in that the numbers doled out to the back to back valuable long periods of the benefit are summarized. For ‘n’ valuable years, the entirety of the

Sample on Customer Relationship Management

Sample on Customer Relationship Management Customer Relationship Management Sep 13, 2019 in Management Introduction The need for change among different organizations has led to various developments. Many businesses are opting to run the customer relationship management aspect to ensure they obtain customers trust. This revolution has made many organizations use this technology. Customer relationship management (CRM) is a technology that has been in existence for almost thirty decades. This technology has been adopted to help to reduce the costs incurred when identifying customers. CRM aims at satisfaction of customer needs and achievement of important information by the customer involvement into the process. The technology tries to edge out costs while trying to edge in profits. This theory has been considered a technology, but this has changed, and it is being viewed as a philosophical aspect that helps to get more customers. This software has enabled many businesses to track down all the sales that have been transacted, ranging from their beginning to the end. The software also has the ability t o retrieve all the information, and it enables the sharing of this information between all members of the company (Anderson Kerr 2002). This philosophy is being used to identify various factors like customers needs and their behavior to ensure that a strong relationship will crop up. This aspect should be branded as the technology, since it is a long and important process that helps to identify needs and bond with the customers. This bonding leads to the relationship formed between the customer and the manufacturer. This contact is the steering wheel of business. Each organization should understand that better relationship with the customer act like the heart of the organization and of success. Order now Live Chat Customer relationship management is used and applied to force the use of specialists and processes to ensure a business achieves better results. These people and processes help to attain better results and learn about the behaviors and values associated with customers. This association leads to the organization or firms ensuring that it improves the quality of services being provided to the customers. CRM ensures that a firm attains the theory of reduced costs in order to gain effective and efficient performances. This relationship also helps an organization to achieve the success of better and improved sales. However, it is necessary for a company or an organization to conduct the relevant investigation about what kind of information is relevant to identify. This information is associated with customers and the organization must know of what importance it is to the business. The use of the CRM technology should be a priority, and all businesses should use and mark it as a long-term objective and goal. Critical Steps Used to Obtain CRM There are various critical steps that are used to obtain and attain the customer relationship management. Some of these critical steps include the business identifying of its objectives and goals that it aspires to achieve. The business should identify all what it expects the CRM to achieve. If the business omits this procedure, then it is bound to fail as it assumes various aspects that it should achieve.These expectations should be understood to ensure that the management comes up with a routine of what the CRM should achieve. This involves what the business insinuates to do. If it is about customer retention, cost reduction or maximization of sales, then the business should expect that the CRM achieve these goals (U Makkar HK Makkar 2012). Another critical step that a business should consider is the technological operations. The CRM is not a software or technology that undertakes normal technological processes, but one which deals with the processes of relations between customers and management. The business should ensure that it maintain these processes to achieve its targets. CRM is only an aspect that is regarded as a steering wheel towards achieving these processes. Researchers have studied that any set target, if achieved, enables functionality. This technology helps the business to achieve its target amidst any difficulties. The design associated with the CRM is determined by the sponsors of business and the technical bench involved in technological matters. The other critical step towards better CRM attaining is obtaining of the top committee that deals with support. The business should ensure that it has a support team that will help to advance the system. This is driven by the fact that the executive should have an upper hand in the attaining of the results and targets set. Lack of explanation by the management to employees how the system functions and works will tend to the downfall of the business. This is steered by the fact that employees must be directed in the question how the technology will help the company in achieving the objectives set (Buttle 2008). The next critical step that the business should put in place is the allowance to set objectives leading to the attaining of functionality. The attaining of goals set by the company should be the driving force to the achievement of functionality. The business should assess whether the system set in place is of importance to the organization. This helps the business to eliminate costs incurred by the system. This system must ensure that it reduces all technological costs incurred, increases the performances of the business, and that it ensures the value of customers that is identified. The business should also assure that the application of technology establishes and increases the area that it functions in. The company should ensure that it cuts and minimizes the customization of all the leverages. The use of customization in a more increased way leads to many businesses having and using a lot of finances, it leads to overrun of their budgets. Achievement of these results is only possible if the company agrees to cut short part of its budget. This ensures that the business achieves the results associated with the system put in place. This step is enacted if the business considers what the existing system has to do. This assessment provides the answer to whether customization should be undertaken. Another critical step that the business should consider is ensuring that it uses and puts into force the trained expertise. Consultants who are conversant with the system should be involved in the process of monitoring and evaluation of the system. These consultants should ensure that they achieve the acquired results under the budget that has been enacted. This is achieved if the business ensures that it hires only those consultants that have been certified by the software developers. This aspect gives the business the trust that it is dealing with people who have the best understanding of the system (Cunningham 2002). It is necessary to add, the business should ensure that it interacts with those who come into contact with the system. The end users of the system should be briefed to ensure that they provide the performance of the system. This aspect should help the business to rate the systems performance. This process gives the customers the idea that the company provides quality services. Conclusion The attaining of better performance is the main determinant of the systems work. The management should ensure that it plays the biggest role in the success of the system. Motivation is another key aspect that the business should include to achieve success. Every business should also ensure that it crosschecks its system to assure it reduces its budget. It is due to the management to give a detailed plan of the ways of the offered by the system services utilization.

Christmas Wrasse Facts and Information

Christmas wrasses were named for their green and red coloration. They are also called ladder wrasses, awela (Hawaiian), and green-barred wrasses.   Description of Christmas Wrasses Christmas wrasses can be up to about 11 inches in length.   Wrasses are a big-lipped, spindle-shaped fish that flap their pectoral fins up and down while swimming. They often fold their dorsal and anal fins close to their body, which increases their streamlined shape. Males and females exhibit sexual dimorphism in color, and may change color, and even sex, during their lives.   Males in their terminal color phase are brightly-colored while females are green with black lines. The most brilliantly-colored male Christmas wrasses have reddish-pink background coloration on their body with ladder-like stripes that are bright blue and green in color.  In its initial phase, a male has a diagonal dark red line below its eye. The head of the male is brown, orange or shaded with blue, while the head of females is spotted. Younger animals of both sexes are a more drab green and brown color. The Christmas wrasses ability to change colors and sex has caused confusion over the years over species identification. It also looks similar to another species in a similar habitat - the surge wrasse (Thalassoma purpureum), which is similar in color, although there is a v-shaped mark on their snout which is absent in the Christmas wrasse.   Christmas Wrasse Classification Kingdom: AnimaliaPhylum: ChordataSubphylum: VertebrataClass: ActinopterygiiOrder: PerciformesFamily: LabridaeGenus: Thalassoma  Species: trilobatum Habitat and Distribution Christmas wrasses are found in tropical waters in the Indian and western Pacific Oceans. In U.S. waters, they may be seen off Hawaii. Christmas wrasses tend to frequent shallow waters and surf zones near reefs  and rocks. They may be found singly or in groups.   Christmas wrasses are most active during the day, and spend nights resting in crevices or in the sand.   Christmas Wrasse   Feeding and Diet Christmas wrasses feed during the day, and prey upon crustaceans, brittle stars, mollusks, and sometimes small fish, using canine teeth in their upper and lower jaws. Wrasses crush their prey using pharyngeal bones that are located near their gills.   Christmas Wrasse Reproduction Reproduction occurs sexually, with spawning occurring during the day. Males become more intense in color during spawning time, and their fins may be blue or blackish-blue in color. The males display by swimming back and forth and waving their pectoral fins. Males may form a harem with several females. If the primary male in a group dies, a female may change sex to replace him.   Christmas Wrasse Conservation and Human Uses Christmas wrasses are listed as of least concern on the IUCN Red List. They are widespread throughout their range. They are fished in limited numbers, but more important to humans for their use in the aquarium trade. References and Further Information Bailly, N. 2014. Thalassoma trilobatum (Lacepà ¨de, 1801). In: Froese, R. and D. Pauly. Editors. (2014) FishBase. Accessed through: World Register of Marine Species, December 22, 2014.Bray, D. J. 2011. Ladder Wrasse, Thalassoma trilobatum. Fishes of Australia. Accessed December 23, 2014.Cabanban, A. Pollard, D. 2010. Thalassoma trilobatum. The IUCN Red List of Threatened Species. Version 2014.3. Accessed December 23, 2014.Hoover, J. P. 2003. Fish of the Month: Christmas Wrasse. hawaiisfishes.com, Accessed December 23, 2014.Randall, J.E., G.R. Allen and R.C. Steene, 1990. Fishes of the Great Barrier Reef and Coral Sea. University of Hawaii Press, Honolulu, Hawaii. 506 pp., via FishBase, December 22, 2014.Waikiki Aquarium. Christmas Wrasse. Accessed December 23, 2014.

Writing Through Different Explorations And How Subverting...

Poetry, what first comes to mind? If your anything like me, poetry can seem somewhat monotonous, rather like a locked door exclusive, complicated, and hard to understand. I think poetry tends to be a big game of â€Å"Guess what I’m thinking!† and I hate that game. I’m not a mind-reader. I think a lot of people who get excited about poetry are really pretentious. This possibly comes from believing that they actually can guess what other people are thinking. When we think poetry, we tend to know poetry by it’s traditional forms of having sonnets, ballads, often rhyming (but not always) and they tend to have a specific and symmetrical structure (APA). Throughout this essay I wanted to consider poetry through different explorations and how subverting the traditional conventions of poetry might be an effective way of engagement or in an opposing way of demotivating the reader. Looking into the explorational work of a highly regarded New Zealand poet and scholar, Selina Tusitala-Marsh, we truly get an insight of someone who goes against the traditional conventions of poetry. Her collection of poems called Dark Sparring is about â€Å"†¦the journey of Marsh’s feelings about her mother’s death – wars declared, lists made, a â€Å"Mantra† written, even a printed Ransom Note. Other poems explain how Marsh took to Muay Thai kickboxing to cope with her grief following the death of her mother† (APA). Looking closely at the poem Ransom Note, it gives the effects of using an excessive number ofShow MoreRelatedHow Shakespeare And Rossetti Engage With The Sonnet1241 Words   |  5 PagesThis essay will address how Shakespeare and Rossetti engage with the sonnet form, through Rossetti’s â€Å"A Sonnet† and Shakespeare’s â€Å"Sonnet 52†. Both poets arguably subvert the traditional Petrarchan sonnet ge nre, though in different ways. Rossetti’s ‘A Sonnet’ explores the sonnet as an art form rather than as a means of currency, as sonnets were seen to be at the time, and how if treated as a commodity, the value of a sonnet is diminished. Similarly, Shakespeare’s ‘Sonnet 52’ explores the connection

Design of “Vertical” Greenhouses Free Essays

General Info: Greenhouses provide us with great benefits, for case, turning harvests in utmost climes or in such parts where dirts are non suited for farming. For the first clip this thought was mentioned in the Ancient Rome, when Roman engineers made a rock room with translucent roof to turn harvests and protect them from searing Sun and terrible storms. Several centuries have passed and the construct of the nursery changed radically: walls and roof became crystalline, computing machine controls irrigational systems and climate control can automatically take suited air temperature and humidness. We will write a custom essay sample on Design of â€Å"Vertical† Greenhouses or any similar topic only for you Order Now Furthermore, the design has besides changed ; presents it is preferred to construct egg-shaped nurseries with dome-like roofs because they permit light through much easier than ordinary nurseries with traditional roof tops. ( Sky Greens, 2011 ) Singapore interior decorators turned the design of nursery upside down and won National Development’s R A ; D Award back in 2011 ( Merit Award ) . They made it perpendicular and it has several positive facets: it can be put in the centre of the metropolis, takes less country on the land and does non botch the futuristic design of the metropolis. Furthermore Singapore became pioneer metropolis in researching and implementing this thought in existent life. Undertakings: EDITT Tower ( Singapore ) The first undertaking that appeared on designs was the EDITT Tower. It was proposed in 1998 and it skoked people by its extraordinary. The position of this undertaking is â€Å"pending† now. After suggesting the EDITT Tower in 1998 the street life was brought to the upper degrees trough broad landscaped inclines. These street activities were lined with these inclines ( eating houses, observation decks, coffeehouse, stores, stables, public presentation infinites and etc. ) . However despite all these attractive forces that maved at that place, EDITT Tower was named as ‘hierarchy of ecosystems’ . It provides life and comfort staying as for people, as for harvests that can be grown at that place. The chief intents for this tower were: attract, supply comfort and increase biodiversity and organic mass, rehabitate ecosystems, preserve and preserve. img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.001.jpg"/ EDITT Tower ( 2008 ) This tower is enormously ‘eco-friendly’ in malice that it was designed in 1998, it was already designed, photovoltaic panels, rainforest roll uping and recycling, gray H2O and waste separation and intervention systems to be constitutional ( mention to segment ‘How it works’ to cognize more about each system ) * . Suggested country to build this edifice is in the centre of Singapore. img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.002.jpg"/ EDITT Tower ; overall position ( 2008 ) img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.003.jpg"/ EDITT Tower, Floor program ( 2008 ) Technical Datas: Climate for harvests: Rainforst Vegetation: Rainforest Site country: 838 m2; Entire GFA ( Gross Floor Area ) 6,033 m2 Number of floors: 26 ; Sums up to: 6,033 m2/ 26 = 232 m2on each floor Solar energy Autonomy: 39.7 % Sewage Recycling per annum: 15,190 m3 Water Autonomy: 55.1 % Embodied Energy** : 142,841.20 GJ/m2 **Embodied Energy – entire primary energy ( crude oil, energy, gas ) consumed in Gigajoules on mean 80 KG of CO2per GJ. Planted Areas: 63 % of the edifice country. Totals up to: 6,033 m2– 63 % = 3,800 m2are used for turning. Type of the Building: Mixed-use Facilities, Offices. Date: 1998 Designed by: T.R. Hamzah and Yeang. Solaris Tower ( Singapore ) The first undertaking of the mixed-use edifice ( including perpendicular farms ) that was truly built. TR Hamzah A ; Yeang designed Solaris in 2008, linking nature and humanity. Several sky Bridgess linking skygardens and offices between two towers. Even though that EDITT Tower consists of 26 floors, Solaris has merely 15, nevertheless it has more infinite for landscape gardening, around 8,000 m2. Solaris is a re-designed theoretical account of the EDITT Tower. There are new implementions: the new architectural design called ‘Eco-Cell’ was placed on the top degrees of the tower. The ‘Eco-cell’ is a combination of gardens with different harvests inside that were placed on the top degrees in combine with different eating houses and bars. Besides the edifice has the ‘Solar Shaft’ that penetrates the upper floors and allows the daytime to come in. Likewise several detectors scan the sum of the daytime in the edifice and cut down the sum of energy f or the lamps, when they don’t need it and the energy ingestion lessenings. ‘Naturally Ventilated Grand Atrium’ IS a engeneeres’ development that allows air to come in, non utilizing ordinary airing systems. The operable glass roof protects the edifice from any component that can ab initio come in. Furthermore Harmonizing to Eco Infrastructure by T.R. Hamzah and Yeang ( 2009 ) ‘The building’s overall energy ingestion will stand for a decrease of over 33 % compared to local case in points and the undertaking is on mark to transcend BCA’s** GreenMark Platinum evaluation, the highest possible enfranchisement granted by Singapore’s sustainable edifice benchmark’ . The intent of this edifice is the same as EDITT’s Tower: rehabitate ecosystems, preserve and preserve. img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.004.jpg"/ Solaris Singapore ( 2013 ) img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.005.jpg"Solaris Singapore Aerial View ( 2013 ) img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.006.jpg"/ Solaris Singapore Roof Garden ( 2013 ) img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.007.jpg"/ Solaris Singapore Lobby ( 2013 ) img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.008.jpg"/ Solaris Singapore Building Plan ( 2013 ) img alt="" src="https://s3-eu-west-1.amazonaws.com/aaimagestore/essays/0798040.009.jpg"/ Solaris Singapore Ecological Design Features ( 2013 ) How it works: The map of these ‘extraordinary’ stylish, ultra-modern perpendicular nurseries does non differ from their opposite number. However, if you enter them you can happen some differences: in some edifices the sunshine will be replaced with extremely efficient LED lamps. They contain glass walls, and solar panels or weave turbines that make them stand out and tout sustainable energy beginnings. Crops are on a regular basis irrigated and its ‘grey water’ is so recycled and used once more. ( How Stuff Works 2013 ) Furthermore, methane, besides called ‘biogas’ that is produced by workss, is collected and stored in particular containers and used as alternate beginning of energy. Consequently ‘biogas’ and ‘grey water’ are non released into the ambiance or dumped into the sea or the river. What crops can be grown at that place? Harmonizing to Bright Agrotech of 2013, ‘plants range from traditional nursery harvests like tomatoes and Cucumis sativuss to traditional Nutrient Film Technique ( NFT ) harvests such as boodle and salad greens.’ Furthermore, if your nursery has aquaponic systems you can turn anything at that place. Harmonizing to Vertical Food Blog 2013, the best harvests for this type of nursery are the 1s with really fast bends such as rosemary, basil, marjoram, mustard leafy vegetables, and boodles, because they will take down your costs, addition returns and minimise liabilities. How it can be implemented in the UAE? From older times UAE is celebrated by its clime, nevertheless the dirt is non acceptable to turn any type of harvests at that place, furthermore open-roof farms will non protect harvests from sand storms. Likewise it can be a great opportunity to implement this thought to the UAE’s local local market. Furthermore some fruits and veggies that are brought from other states can be reduced up to 40 per centum. If tis economic scheme becomes effectual, it will pull more clients to purchase local merchandises and do UAE go independent from other countries-suppliers. Bruno G. ( 2012 ) . Dave ‘s Garden. A Short History of the Greenhouse. Available: hypertext transfer protocol: //davesgarden.com/guides/articles/view/3607/ # B [ Accessed 18 December 2013 ] . Sky Gardens. ( 2011 ) . Our Company. Available: hypertext transfer protocol: //skygreens.appsfly.com/products [ Accessed 18 December 2013 ] Silverman J. Will at that place be farms in New York City ‘s skyscrapers? How stuff plants. Available: hypertext transfer protocol: //science.howstuffworks.com/environmental/conservation/issues/vertical-farming1.htm [ Accessed 18 December 2013 ] Robinson N. Vertical nutrient web log. Available: hypertext transfer protocol: //verticalfoodblog.com/best-crops-for-vertical-farming/ [ Accessed 18 December 2013 ] hypertext transfer protocol: //www.ctbuh.org/TallBuildings/FeaturedTallBuildings/FeaturedTallBuildingArchive2012/SolarisSingapore/tabid/3854/language/en-GB/Default.aspx – hypertext transfer protocol: //www.designbuild-network.com/projects/solaris-fusionopolis/solaris-fusionopolis5.html Solaris Singapore ( images and Text ) . hypertext transfer protocol: //inhabitat.com/editt-tower-by-trhamzah-and-yeang/ EDITT Tower ( images and text ) . How to cite Design of â€Å"Vertical† Greenhouses, Essay examples

Report on Robi Introduction free essay sample

Robi, formerly known as Telekom Malaysia International (Bangladesh), commenced its operation in 1997 under the brand name Robi among the pioneer GSM mobile telecommunications service providers in Bangladesh. Later, on 28th March, 2010 the company started its new journey with the brand name Robi. About our Shareholders: Robi is a Joint Venture company between Axiata Group Berhad (70%) and NTT DOCOMO INC. (30%) Axiata Group Axiata is one of the largest Asian telecommunication companies focused on high growth low penetration emerging markets. The Group, including its subsidiaries and associates, has over 130 million mobile subscribers in Asia and serves the needs of Asia by providing affordable and innovative mobile services covering over 1. 5 billion people across 10 countries. The Group provides employment to over 25,000 people across Asia. NTT Docomo NTT DOCOMO is Japans premier provider of leading-edge mobile voice, data and multimedia services. With more than 56 million customers in Japan, the company is one of the worlds largest mobile communications operators. We will write a custom essay sample on Report on Robi Introduction or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Building on a solid foundation of research and development, and guided by its customer-first philosophy, the company leverages the power of mobile communications to enable customers to enrich Page 1 of 5 Miscellaneous Policy Robi Axiata Limited HR Policy Manual Proposed By : Chief Human Resources Officer Approved By: Management Council Effective : 01 July 2011 Version : 01 Document ID: RAx/HR/001/11 their lives. DOCOMO is expanding its global reach through offices and subsidiaries in Asia, Europe and North America, as well as strategic alliances with mobile and multimedia service providers in markets worldwide. Our Purpose WE EMPOWER YOU: We are there for you, where you want and in the way you want, in order to help you develop, grow and make the most of your lives through our services. Our Guiding Principles and Code of Conduct Maintaining the highest ethical standards and integrity in our operations is a crucial factor at Robi. Therefore we have introduced our Guiding Principles that we expect our employees to embed in their minds and uphold in discharging their responsibilities. Our Code of Business Ethics safeguards our ethical standards by clearly defining our way of working. With such systems in place we ensure that we do business with a conscience and safeguard our employees from exploitation. We expect our employees to exemplify the guiding principles in their work and regulate their actions by the stipulations in the Code of Conduct. Robi employees hold themselves accountable to a set of Guiding Principles for the organization. Our Guiding Principles are at the core spot of our action†¦ action that will empower us to achieve excellence! No matter what we do, in order to realize our purpose, we hold ourselves accountable to the following overarching guiding Principles for our rganization: Page 2 of 5 Miscellaneous Policy Robi Axiata Limited HR Policy Manual Proposed By : Chief Human Resources Officer Approved By: Management Council Effective : 01 July 2011 Version : 01 Document ID: RAx/HR/001/11 We will be Creative in our way of work We will be Open to ideas and change, We will be Respectful and earn respect We will be Ethical in our endeavors We will take a Simple approach in the way we work With Passion we will perform We will take Ownership of our actions Being Transparent will be our stance Our Code of Conduct sets out the fundamental standards to be followed by us in our everyday actions on behalf of the Company. We must abide the following code of conduct: †¢ Conduct the Company’s business with honesty and integrity and in a professional manner. Build relationships with customers, vendors and fellow employees based on trust and treat every individual with respect and dignity. Become familiar with and comply with the Company policies and procedures. Avoid any activities that could involve or lead to involvement in any unlawful practice or any harm to the Company’s reputation or image. Avoid actual or potential conflicts of interests in all transactions. Provide accurate and reliable information in records submitted; safeguard the Company’s confidential information. Promptly report to the Company any violations of law or Company policies that come to the employee’s attention, and cooperate fully in any audit, enquiry, review or investigation by the Company. . †¢ †¢ †¢ †¢ †¢ †¢ Page 3 of 5 Miscellaneous Policy Robi Axiata Limited HR Policy Manual Proposed By : Chief Human Resources Officer Approved By: Management Council Effective : 01 July 2011 Version : 01 Document ID: RAx/HR/001/11 All employees must uphold these standards in the conduct of company business. If a decision is not covered by the Code, seek guidance from the Divisional Heads or Human Resources. Our approach to People The purpose of Robi is â€Å"empowering you† – our customers, our stakeholder, and our employees. It is HR’s vision to handhold the company, be its strategic partner, adding value in each step taken towards making Robi the employer of choice. We engage our employees and inspire them to achieve excellence. To ensure excellence, we devise people policies that are relevant and rigorous. Our policies assure that decisions will be consistent with and contributive to Company objectives. The Policy manual is an important guide for management in decision-making that affects employees terms of employment, working conditions and development prospects. The Manual truly belongs to the company as well as to the employee. Characteristics of this Manual The Manual has the following essential characteristics: †¢ Robi people olicies are consistent with the Company’s other policies such as finance policy, business policy. The policies are reflected with the countrys existing law to ensure fairness. †¢ †¢ †¢ Policies are fair, flexible and realistic. Policies and procedures will be reviewed when there are major changes. People policies are applicable for all permanent employees of the Company. The policies are clearly stated so that employees can clearly understand them. Also HR will make necessary policy interpretations to the employees. Page 4 of 5 Miscellaneous Policy Robi Axiata Limited HR Policy Manual Proposed By : Chief Human Resources Officer Approved By: Management Council Effective : 01 July 2011 Version : 01 Document ID: RAx/HR/001/11 Policy Amendment process HR existing policies may be reviewed and will be revised in the policy manual. The Head of HR will review existing people policies and procedures and recommend for necessary changes in it. Also HR will assess and examine the need for introducing any new policy issues and bring those to the notice of the Management Council. The ultimate decision and approval rest on the management authority. Once the management council approves any new policy or amendments to existing policy, it will become the part of the Robi People policies Procedures Manual. Notwithstanding anything contained in this manual, the Management Council has the discretionary power to make exceptions to any of the policy of this manual. It is very important that all concerned understand and comply with the people policies at the work place. Non-compliance of Company policy is clearly violation of policy and merits disciplinary actions. Page 5 of 5 Miscellaneous Policy